Posted Date : June 03,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-4330
Government Authority located in Kingston, Tennessee; USA based organization looking for expert vendor for managed IT support program services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
Vendor needs to provide managed IT support program services to the government authority located in Kingston, TN.
- Proposed program must include standard 24 x 7 x 365 helpdesk support.
- Please provide information on any certifications your firm holds.
- Provide an all-inclusive managed IT solution on a per user basis.
- Proposed program must monitor and provide quarterly reporting on dark web activities.
- Proposal must include SIEM Solution (security information and event management).
- Endpoint detection and response solution must be included.
- Please provide information on any programs that would provide reimbursement(s) in the event of a breech.
- Proposed solution must include OpenDNS security umbrella agent.
- Security operations center (SOC) must be included.
- Provider must have a Tier 3 data center or higher.
- Proposed solution must include crypto containment system.
- Proposed solution must include email security protection.
- Proposed solution must include weekly patch updates.
- IT Provider must have a 24 x 7 x 365 network operations center.
- IT Provider must have field services available 24 x 7 x 365. Provide typical response times and the location of your service center.
- IT Provider must advise the county concerning IT equipment purchases as needs arise.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
NA
Budget :
Deadline to Submit Proposals: June 14,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-4330
Government Authority located in Kingston, Tennessee; USA based organization looking for expert vendor for managed IT support program services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
Vendor needs to provide managed IT support program services to the government authority located in Kingston, TN.
- Proposed program must include standard 24 x 7 x 365 helpdesk support.
- Please provide information on any certifications your firm holds.
- Provide an all-inclusive managed IT solution on a per user basis.
- Proposed program must monitor and provide quarterly reporting on dark web activities.
- Proposal must include SIEM Solution (security information and event management).
- Endpoint detection and response solution must be included.
- Please provide information on any programs that would provide reimbursement(s) in the event of a breech.
- Proposed solution must include OpenDNS security umbrella agent.
- Security operations center (SOC) must be included.
- Provider must have a Tier 3 data center or higher.
- Proposed solution must include crypto containment system.
- Proposed solution must include email security protection.
- Proposed solution must include weekly patch updates.
- IT Provider must have a 24 x 7 x 365 network operations center.
- IT Provider must have field services available 24 x 7 x 365. Provide typical response times and the location of your service center.
- IT Provider must advise the county concerning IT equipment purchases as needs arise.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
NA
Budget :
Deadline to Submit Proposals: June 14,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$