Posted Date : December 10,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-51382
Government Authority located in Tennessee; USA based organization looking for expert vendor for unemployment insurance benefits system.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide unemployment insurance benefits system
- seeks a solution that will allow the system’s applications to run on cloud-based infrastructure
- administration of unemployment insurance (UI) benefits has been spread across several legacy systems and platforms of varying ages.
- to implement a fully modernized, state-of-the-art UI benefits management system that enables greater operational efficiency, faster access, and a customer-centric approach that meets the diverse needs,
- requires a web-based, integrated solution. The State seeks to secure the services of a vendor that will design, develop, implement, and help maintain the system
- the solution will be a customized benefits management system that can be configured, modified, and enhanced to best support a user’s full breadth of needs. Agile enough in integration and scalability to provide the State with a long-term solution that adjusts to changes in state and federal legislative requirements, technology infrastructures, and the needs of its various constituencies
- The State has established the following o0rganizational objectives that the system will be expected to achieve:
- Centralized management and processing that captures all required information to process UI benefit claims quickly, accurately, and efficiently.
- Enhanced customer service and ease of use, with a robust, intelligent mobile-responsive web interface for claimants, stakeholders, and staff.
- High quality, timely, readily available service delivery in a sustainable, cost-effective, and equitable way.
- Improvement of processing times and service quality.
- Reduction of operational costs through the removal of redundant operations, elimination of data errors, and the detection of waste, fraud, and abuse
- Simplification of workflows and processes through appropriate use of automation and support, while maintaining necessary checks and balances.
- Elimination of manual and overly intensive processes and calculations.
- Scalability of system capacity and performance to handle fluctuations in claim volumes.
- Highly configurable to meet existing parameters, as well as new and temporary programs and initiatives or legislative changes.
- Incorporation of successful best practices from the State’s previous projects.
- Reduction of paperwork and promotion of real time data exchange and verification.
- Ability to access, share, and report on data, in real time and across functions.
- Increased data accuracy at every “entry point” and removal of duplicate data.
(2) A Pre-response Conference will be held on December 15, 2021
(3) All the questions must be submitted no later than December 22, 2021
(4) Notice of Intent to Respond must be submitted no later than December 17, 2021.
[C] Eligibility:
Onshore (USA organization Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: February 28,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-51382
Government Authority located in Tennessee; USA based organization looking for expert vendor for unemployment insurance benefits system.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide unemployment insurance benefits system
- seeks a solution that will allow the system’s applications to run on cloud-based infrastructure
- administration of unemployment insurance (UI) benefits has been spread across several legacy systems and platforms of varying ages.
- to implement a fully modernized, state-of-the-art UI benefits management system that enables greater operational efficiency, faster access, and a customer-centric approach that meets the diverse needs,
- requires a web-based, integrated solution. The State seeks to secure the services of a vendor that will design, develop, implement, and help maintain the system
- the solution will be a customized benefits management system that can be configured, modified, and enhanced to best support a user’s full breadth of needs. Agile enough in integration and scalability to provide the State with a long-term solution that adjusts to changes in state and federal legislative requirements, technology infrastructures, and the needs of its various constituencies
- The State has established the following o0rganizational objectives that the system will be expected to achieve:
- Centralized management and processing that captures all required information to process UI benefit claims quickly, accurately, and efficiently.
- Enhanced customer service and ease of use, with a robust, intelligent mobile-responsive web interface for claimants, stakeholders, and staff.
- High quality, timely, readily available service delivery in a sustainable, cost-effective, and equitable way.
- Improvement of processing times and service quality.
- Reduction of operational costs through the removal of redundant operations, elimination of data errors, and the detection of waste, fraud, and abuse
- Simplification of workflows and processes through appropriate use of automation and support, while maintaining necessary checks and balances.
- Elimination of manual and overly intensive processes and calculations.
- Scalability of system capacity and performance to handle fluctuations in claim volumes.
- Highly configurable to meet existing parameters, as well as new and temporary programs and initiatives or legislative changes.
- Incorporation of successful best practices from the State’s previous projects.
- Reduction of paperwork and promotion of real time data exchange and verification.
- Ability to access, share, and report on data, in real time and across functions.
- Increased data accuracy at every “entry point” and removal of duplicate data.
(2) A Pre-response Conference will be held on December 15, 2021
(3) All the questions must be submitted no later than December 22, 2021
(4) Notice of Intent to Respond must be submitted no later than December 17, 2021.
[C] Eligibility:
Onshore (USA organization Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: February 28,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$