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EXTRA-13951 - USA (Knoxville, Tennessee) - Employee Assistance Program Consulting Service - Deadline September 7,2021

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Posted Date : August 21,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : EXTRA-13951
Government Authority located in Knoxville, Tennessee; USA based organization looking for expert vendor for employee assistance program consulting service.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide employee assistance program consulting service on an as needed basis to the government authority located in Knoxville, TN.
• Contractor will provide up to ten short-term counseling sessions per issue, per year.
• Contractor will assess each intake and provide appointments as follows: Emergency and crisis within 4 hours, urgent visits within 24 hours, and routine and initial assessments within 72 hours.
• Contractor will provide a licensed counselor onsite at least 20 hours per week.
• Coordinate with Employee Benefits on EAP activities, programs, and recommendation to promote program utilization.
• Provide supervisory training either in person or video recorded to cover topics such as, but not limited to: encouraging the voluntary use of EAP, process for supervisory referrals, and approaches for dealing with behavioral or psychological issues of employees
• Mandatory referrals by working with the employee benefits and risk management director.
• Contractor will provide city approved marketing for use during annual enrollment as well as quarterly educational materials, presentations and newsletters on topics relevant to EAP services
• Provide services to city employees and all members of household regardless of dependent status
• Training to the city’s onsite clinic staff as well as employee benefits to improve and coordinate employee education, referrals, and access.
• Services to all eligible city employees listed in background and any dependent in their home.
• Provide a local or toll-free number for participants to call and be available for consultation after-hours and weekends.
• Include services or a path for referral for mental health, substance abuse, financial, marital, legal, etc., either in-person or telephonic where appropriate.
• A clear understanding of the services available in the county area as well as the current benefits offerings of the city.
• Provide referrals to organizations that are either network affiliated to the city’s medical plan or free of charge to the employee. If an out of network referral is recommended, contract will need to make sure this is communicated to the participant.
• Monitor the progress of all participants by phone or in writing within three months of their visit.
• Conduct audit of required follow-up contact and provide reporting to the city’s benefit manager.
• Crisis intervention within 48 hours of a work related or community related incident.
(2) All the questions must be submitted no later than August 31, 2021
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: September 07,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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