Posted Date : August 20,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : MB-5609
Government Authority located in Tennessee; USA based organization looking for expert vendor for medical transportation billing services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
Vendor needs to provide medical transportation billing services for ambulance service.
- Provide a toll-free telephone number for patients with Contractor's own facilities and workforce. CONTRACTOR shall provide a designated liaison for patient/payer concerns. Contractor shall conduct all written and verbal communication in the most professional manner. The Contractor shall never, in any way, represent themselves in a way that might be interpreted as intimidating or threatening.
- Perform specific services with the principal goal of recovering the maximum amount of fees in the shortest possible time frame and recover the largest total amount with minimized cost to recover.
- Provide ESO PCR application utilized by Monroe County to perform the data transfer necessary to perform the services identified herein. Contractor is responsible for all costs to acquire and maintain the interface.
- Insure a segregation of duties, whereby the same individual must not be able to enter billing information, adjust billings, post payments, nor deposit funds; and maintain the necessary levels of security in their automated billing system to protect Monroe County from loss.
- Provide billing and accounts receivable management services to Monroe County for emergency medical transportation services rendered by County. File required documentation and agreements with payers (e.g. Medicare, Medicaid, private insurance companies). Keep Monroe County apprised of important changes to industry regulations. Ensure knowledge of all major insurance plans and ensure that every billable claim is pursued. Bill the transported individual, Medicare, Medicaid, private insurance companies or other appropriate third-party payers for services provided by Monroe County. Contractor shall be responsible for the invoicing, collection, generation of any and all insurance forms and filings, record maintenance and reports and postage for the mailing of all said invoices, and forms. Contractor shall have an efficient method for processing and reporting payments made by credit card. Proposal response to clearly detail how credit card payments are processed, including ability to process at Contractor's facility.
- Provide patients with a comprehensive statement/invoice, HIPPA form and a courtesy return payment envelope. The front of the statement shall describe all charges and payments. The reverse side as the statement shall have clearly marked entry blocks for information needed to file insurance claims.
- The Contractor will be required to mail monthly invoices or statements for each account with an outstanding balance until the account is satisfied or turned over to a collection agency of Monroe County's choosing, including pre collection and collection notices. Proposal response to detail methods and frequency that documents are mailed (identify types of documents and frequency).
- Provide timely information regarding new or proposed regulations affecting billing for ambulance transports.
- For more information describe in document.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: September 02,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : MB-5609
Government Authority located in Tennessee; USA based organization looking for expert vendor for medical transportation billing services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
Vendor needs to provide medical transportation billing services for ambulance service.
- Provide a toll-free telephone number for patients with Contractor's own facilities and workforce. CONTRACTOR shall provide a designated liaison for patient/payer concerns. Contractor shall conduct all written and verbal communication in the most professional manner. The Contractor shall never, in any way, represent themselves in a way that might be interpreted as intimidating or threatening.
- Perform specific services with the principal goal of recovering the maximum amount of fees in the shortest possible time frame and recover the largest total amount with minimized cost to recover.
- Provide ESO PCR application utilized by Monroe County to perform the data transfer necessary to perform the services identified herein. Contractor is responsible for all costs to acquire and maintain the interface.
- Insure a segregation of duties, whereby the same individual must not be able to enter billing information, adjust billings, post payments, nor deposit funds; and maintain the necessary levels of security in their automated billing system to protect Monroe County from loss.
- Provide billing and accounts receivable management services to Monroe County for emergency medical transportation services rendered by County. File required documentation and agreements with payers (e.g. Medicare, Medicaid, private insurance companies). Keep Monroe County apprised of important changes to industry regulations. Ensure knowledge of all major insurance plans and ensure that every billable claim is pursued. Bill the transported individual, Medicare, Medicaid, private insurance companies or other appropriate third-party payers for services provided by Monroe County. Contractor shall be responsible for the invoicing, collection, generation of any and all insurance forms and filings, record maintenance and reports and postage for the mailing of all said invoices, and forms. Contractor shall have an efficient method for processing and reporting payments made by credit card. Proposal response to clearly detail how credit card payments are processed, including ability to process at Contractor's facility.
- Provide patients with a comprehensive statement/invoice, HIPPA form and a courtesy return payment envelope. The front of the statement shall describe all charges and payments. The reverse side as the statement shall have clearly marked entry blocks for information needed to file insurance claims.
- The Contractor will be required to mail monthly invoices or statements for each account with an outstanding balance until the account is satisfied or turned over to a collection agency of Monroe County's choosing, including pre collection and collection notices. Proposal response to detail methods and frequency that documents are mailed (identify types of documents and frequency).
- Provide timely information regarding new or proposed regulations affecting billing for ambulance transports.
- For more information describe in document.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: September 02,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$