Posted Date : April 05,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-42679
Government Authority located in Tennessee; USA based organization looking for expert vendor for digital voice logging recording system.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide digital voice logging recording system for the central database to
reside on a separate server, to collect and store data from multiple recording nodes and allow for centralized, unified access to all data, regardless of their origin.
- To allow for extensive customization as needed, the proposed solution must leverage the latest supported model and portal framework for Microsoft ASP.net and WMC found.
- The proposed solution must be available with web-based interface to allow for unified access to multiple sites and servers.
- The system must allow for simultaneous recording on multiple channels and playback on multiple remote workstations without loss of any data and without deterioration to the rest of system processes.
- The proposed system must be capable of archiving independently on industry standard non-proprietary LAN attached storage devices for instant access and simultaneously onto removable media (such as DVD) for long-term storage.
- The system must allow for automated association of recorded phone calls with incident numbers automatically identified from the CAD system display, without mandatory back-end CAD database integration.
- The system shall perform a full, automatic, periodic backup of the call records database without interfering with playback, searching, or archiving. No system shutdown shall be required.
- The system shall provide interface for completely custom, ad-hoc reporting.
- The system must provide built-in, predefined and customizable reports, including summaries per channel, per archive media, and system configuration summaries.
(2) All questions must be submitted no later than April 21, 2021.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: May 05,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-42679
Government Authority located in Tennessee; USA based organization looking for expert vendor for digital voice logging recording system.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide digital voice logging recording system for the central database to
reside on a separate server, to collect and store data from multiple recording nodes and allow for centralized, unified access to all data, regardless of their origin.
- To allow for extensive customization as needed, the proposed solution must leverage the latest supported model and portal framework for Microsoft ASP.net and WMC found.
- The proposed solution must be available with web-based interface to allow for unified access to multiple sites and servers.
- The system must allow for simultaneous recording on multiple channels and playback on multiple remote workstations without loss of any data and without deterioration to the rest of system processes.
- The proposed system must be capable of archiving independently on industry standard non-proprietary LAN attached storage devices for instant access and simultaneously onto removable media (such as DVD) for long-term storage.
- The system must allow for automated association of recorded phone calls with incident numbers automatically identified from the CAD system display, without mandatory back-end CAD database integration.
- The system shall perform a full, automatic, periodic backup of the call records database without interfering with playback, searching, or archiving. No system shutdown shall be required.
- The system shall provide interface for completely custom, ad-hoc reporting.
- The system must provide built-in, predefined and customizable reports, including summaries per channel, per archive media, and system configuration summaries.
(2) All questions must be submitted no later than April 21, 2021.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: May 05,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$