Posted Date : March 22,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : STAFF-5452
Government Authority located in Memphis, Tennessee; USA based organization looking for expert vendor for the fiduciary management services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide fiduciary management services to the government authority located in Memphis, TN.
- Provide 24 hour, 365 days staffing to manage the detention centers’ property rooms and intake,
- Provide staffing to account for and record all money received from inmate visitation record and record all money orders received on behalf of inmates through the mail,
- Provide staffing to process all property and money requests generated by: the inmate, court and detention center approved charges and releases including commissary charges, Medical and etc,
- Provide offsite inmate mail scanning capability where inmates can receive mail electronically for contraband reduction efforts; legal mail will be received and distributed to inmates five days per week,
- Generate monthly reports including but not limited to: summaries of detention center charges and reimbursements, commissary sales and credit, welfare profits, trust fund and checking account information,
- Provide pre-employment background and drug screening and post-employment, random drug screening for all employees that have access to the Detention Center. No person will be allowed access to the Jail without receiving Jail clearance. Such clearance may be revoked by the Jail at any time,
- Provide Staffing Chart by position to include number of employees and hours scheduled to work in a seven-day week by position,
- Provide proposed staffing and schedule. Include plan for unexpected contingencies. Include the location of support staff and time involved in responding to such emergency,
- The Provider must certify that the software is owned, written, and supported by the provider with no third party involvement,
- The employees of the provider shall not be deemed employees of the facility,
- The provider must supply a visitation Self Service Lobby Cashier device that will handle cash, credit, and debit card transactions, The facility will not be responsible for the handling of cash, credit, or debit transactions. The device must be integrated with the provider’s own resident banking software,
- Provider must have Intake Booking Kiosk (“Kiosk”) that will accept cash and credit the inmates’ commissary account upon intake. The Kiosk device must have ability to detect and reject counterfeit money,
- The Provider must utilize at least two automated deposit options which are not generated through the provider’s own website or card processing company to ensure a competitive environment for public utilizing this service,
- Provider must have an internal audit staff, apart from the onsite staff, to assure that all funds are received from vendors of automatic deposits to the inmate accounts. The internal audit staff will also assure clear segregation of duties by performing monthly bank reconciliations and reporting its findings to jail management monthly,
- The Provider’s software must support approximately 60 Kiosks at the housing units which provide inmate access to facility approved documents such as his/her commissary account, inmate hand book, inmate grievance, request for program/medical, and commissary order,
- Resident Banking Software:
- The proposed Inmate Banking Software should provide for an accurate, cashless accounting of all inmate monies, expenses, purchases, and pay-for-stay
- This includes the following:
- Complete General Ledger with Automatic Dual Accounting Posting.
- Trial Balance to be run at any time and must always balance.
- Date Specific Reports for all Ledger Accounts
- Fiscal Year Maintenance End of Month Reporting,
- Reconciliation with Multiple Checkbook Capabilities,
- Multiple levels of security should be present and available for the facilities use in the software system. These levels should have the ability to be customized by a facility site manager, include password control and tracking of transactions by individual and station,
- Update of the computer software must be provided free of charge to the County for the length of the contract,
- The Contractor must install the system, provide ongoing support and a toll free 24 hour emergency line to insure maximum utilization and minimal downtime with the proposed system,
- Screen presentation must be in color to reduce operator error,
- Allows for debt to be collected based upon a percentage of incoming, and priority as defined by the facility,
- The banking software must allow for resident releases to be done by cash, check, or debit card, or combination of these as determined by the facility,
- Allow for funds to be electronically received and added to inmate accounts through GPS (GovPayNow).
(2) All the questions must be submitted no later than April 1, 2021.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: April 16,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : STAFF-5452
Government Authority located in Memphis, Tennessee; USA based organization looking for expert vendor for the fiduciary management services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide fiduciary management services to the government authority located in Memphis, TN.
- Provide 24 hour, 365 days staffing to manage the detention centers’ property rooms and intake,
- Provide staffing to account for and record all money received from inmate visitation record and record all money orders received on behalf of inmates through the mail,
- Provide staffing to process all property and money requests generated by: the inmate, court and detention center approved charges and releases including commissary charges, Medical and etc,
- Provide offsite inmate mail scanning capability where inmates can receive mail electronically for contraband reduction efforts; legal mail will be received and distributed to inmates five days per week,
- Generate monthly reports including but not limited to: summaries of detention center charges and reimbursements, commissary sales and credit, welfare profits, trust fund and checking account information,
- Provide pre-employment background and drug screening and post-employment, random drug screening for all employees that have access to the Detention Center. No person will be allowed access to the Jail without receiving Jail clearance. Such clearance may be revoked by the Jail at any time,
- Provide Staffing Chart by position to include number of employees and hours scheduled to work in a seven-day week by position,
- Provide proposed staffing and schedule. Include plan for unexpected contingencies. Include the location of support staff and time involved in responding to such emergency,
- The Provider must certify that the software is owned, written, and supported by the provider with no third party involvement,
- The employees of the provider shall not be deemed employees of the facility,
- The provider must supply a visitation Self Service Lobby Cashier device that will handle cash, credit, and debit card transactions, The facility will not be responsible for the handling of cash, credit, or debit transactions. The device must be integrated with the provider’s own resident banking software,
- Provider must have Intake Booking Kiosk (“Kiosk”) that will accept cash and credit the inmates’ commissary account upon intake. The Kiosk device must have ability to detect and reject counterfeit money,
- The Provider must utilize at least two automated deposit options which are not generated through the provider’s own website or card processing company to ensure a competitive environment for public utilizing this service,
- Provider must have an internal audit staff, apart from the onsite staff, to assure that all funds are received from vendors of automatic deposits to the inmate accounts. The internal audit staff will also assure clear segregation of duties by performing monthly bank reconciliations and reporting its findings to jail management monthly,
- The Provider’s software must support approximately 60 Kiosks at the housing units which provide inmate access to facility approved documents such as his/her commissary account, inmate hand book, inmate grievance, request for program/medical, and commissary order,
- Resident Banking Software:
- The proposed Inmate Banking Software should provide for an accurate, cashless accounting of all inmate monies, expenses, purchases, and pay-for-stay
- This includes the following:
- Complete General Ledger with Automatic Dual Accounting Posting.
- Trial Balance to be run at any time and must always balance.
- Date Specific Reports for all Ledger Accounts
- Fiscal Year Maintenance End of Month Reporting,
- Reconciliation with Multiple Checkbook Capabilities,
- Multiple levels of security should be present and available for the facilities use in the software system. These levels should have the ability to be customized by a facility site manager, include password control and tracking of transactions by individual and station,
- Update of the computer software must be provided free of charge to the County for the length of the contract,
- The Contractor must install the system, provide ongoing support and a toll free 24 hour emergency line to insure maximum utilization and minimal downtime with the proposed system,
- Screen presentation must be in color to reduce operator error,
- Allows for debt to be collected based upon a percentage of incoming, and priority as defined by the facility,
- The banking software must allow for resident releases to be done by cash, check, or debit card, or combination of these as determined by the facility,
- Allow for funds to be electronically received and added to inmate accounts through GPS (GovPayNow).
(2) All the questions must be submitted no later than April 1, 2021.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: April 16,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$