Posted Date : July 31,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-35820
Government authority located in Tennessee, USA; based organization looking for expert vendor for inmate communication and related services and system.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide inmate communication and related services and system.
- turnkey Inmate Communication and Related Services solution which shall include, without limitation, collect, pre-paid collect, pre-paid card, debit, direct billed and Free Calls
- install the Inmate telephones and the related hardware and software specifically identified herein, to enable Inmates at the Institutions to complete, without limitation, local, long distance and/or international collect, pre-paid collect, pre-paid card, debit, direct billed and Free Calls
- Trust Account Deposit solution for Inmates at the Institutions to include, without limitation, general public deposits and transfers, account validation, providing general public account information to the State and Data link analysis
- access to all transactions, Applications and applicable purchase processes
- able to record and playback an Inmate’s name to the called party
- allow free local or long-distance telephone calls per Inmate PIN from the intake/booking Inmate telephones at each Institution at the initial time of booking only
- Allow Inmates to remain muted while still being able to hear the call progress
- capability to search, query and export end-user pre-paid account information for investigative purposes
- capability to allow the State to create, view and track service tickets associated with the ITS or Institutions
- able to shut down and/or disable an individual video visitation station or group of video visitation stations quickly and selectively without affecting other video visitation stations.
- capable of accommodating different set of rules for onsite standard visitation and Remote Video Visitation Sessions.
- Allow authorized users to download, share and/or view recordings.
(2) A mandatory pre-response conference will be held on August 6, 2020.
(3) A notice of intent to due on August 7, 2020.
(4) All questions must be submitted no later than September 8, 2020.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: November 09,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-35820
Government authority located in Tennessee, USA; based organization looking for expert vendor for inmate communication and related services and system.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide inmate communication and related services and system.
- turnkey Inmate Communication and Related Services solution which shall include, without limitation, collect, pre-paid collect, pre-paid card, debit, direct billed and Free Calls
- install the Inmate telephones and the related hardware and software specifically identified herein, to enable Inmates at the Institutions to complete, without limitation, local, long distance and/or international collect, pre-paid collect, pre-paid card, debit, direct billed and Free Calls
- Trust Account Deposit solution for Inmates at the Institutions to include, without limitation, general public deposits and transfers, account validation, providing general public account information to the State and Data link analysis
- access to all transactions, Applications and applicable purchase processes
- able to record and playback an Inmate’s name to the called party
- allow free local or long-distance telephone calls per Inmate PIN from the intake/booking Inmate telephones at each Institution at the initial time of booking only
- Allow Inmates to remain muted while still being able to hear the call progress
- capability to search, query and export end-user pre-paid account information for investigative purposes
- capability to allow the State to create, view and track service tickets associated with the ITS or Institutions
- able to shut down and/or disable an individual video visitation station or group of video visitation stations quickly and selectively without affecting other video visitation stations.
- capable of accommodating different set of rules for onsite standard visitation and Remote Video Visitation Sessions.
- Allow authorized users to download, share and/or view recordings.
(2) A mandatory pre-response conference will be held on August 6, 2020.
(3) A notice of intent to due on August 7, 2020.
(4) All questions must be submitted no later than September 8, 2020.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: November 09,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$