Posted Date : July 08,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-35130
Government Authority located in Tennessee; USA based organization looking for expert vendor for application developer.
[A] Budget: Looking for proposal
[B] Scope of Service:
Vendor needs to provide application developer that will be responsible for the planning and coordination of all tasks and deliverables related to the agency office implementation of a new tax system. The Application Developer will also assist in further defining the functional and business requirements on the new system along with activities related to stakeholder management, vendor management, and reporting.
- The Trustee has decided to hire an AD to assure a more efficient transition. The AD will work with the Trustee’s Director of Technology & Systems and/or CAO to perform the following: 1) analyze business processes, 2) prepare and further define the functional and business requirements and 3) coordinate the implementation of a new tax collection system.
- The County wishes to engage in a contractual relationship with the best-qualified proposer selected through a competitive process that will work well with the County’s personnel in the performance of the Services in a manner that is cost-effective and practical of which price is but one of the selection criteria.
1. Clearly identify project stakeholders, managers and sponsors
2. Serve as a resource and participant needed to achieve the project goals.
3. Clearly understand the project scope and vision.
4. Document project scope, goals, and deliverables.
5. Effectively understand project expectations from team leader and stakeholders in a timely fashion.
6. Identify and resolve issues and conflicts in a professional manner.
7. Clearly understand the full-scale project plan.
8. Adhere to scheduled project timelines and milestones.
9. Track project milestones and deliverables.
10. Perform the duties of project development.
11. Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- BUSINESS PROCESS AND REQUIREMENTS ANALYSIS: -
12. Formulates logical statements of business problems and proposes technical and operational solutions complete with definitions, specifications, and diagrams to illustrate data flow, work flow, and process flow activities.
13. Manage, develop and provide business solutions to complete conversion of STAR & Tyler Systems.
14. Implement new integrations using SQL server databases and complete conversions.
15. Defines and develops SQL data databases used in conversion and migration activities that support the installation, implementation and maintenance of new Trustee accounts receivable software, as well as Trustee legacy applications.
16. Develops test cases and works with end users to ensure that all system, technical and functional requirements have been tested prior to production implementation.
17. Develops implementation communication and production change plans to ensure timely and accurate product delivery.
18. Develops the plans and procedures to transition applications from a project to a sustain mode smoothly and without disruption to the application users.
19. Conducts interviews with end users to document “pain” points and to recommend process improvements for increased quality and efficiency.
20. Maintains user and vendor relationships in a professional and respectful manner.
21. Provides analytical and supplemental application support to users, as needed, at local and branch locations (including end user training if necessary).
22. Monitors and reports production system incidents related to the Trustee Script logic Help Desk and the Shelby County Service Desk to ensure that issues are resolved in accordance with established service level agreements or other prescribed criteria.
23. Ensures all production changes are made in accordance with the Trustee change control policies, procedures, controls, as well as Payment Card Industry (PCI) standards.
24. Decomposes and analyses incidents to identify the root cause and implement controls to prevent or mitigate reoccurrence.
25. Fulfils development, testing, release, and user acceptance roles on projects managed within the office and create procedures for performance optimizations.
26. Analyses and documents current processes associated with existing Trustee applications such as the Trustee Accounts Receivable software, website and kiosks applications, collections software, etc.
27. analyses, documents, and schedules upgrades to software applications.
28. Performs other related duties as assigned or directed.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: July 21,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-35130
Government Authority located in Tennessee; USA based organization looking for expert vendor for application developer.
[A] Budget: Looking for proposal
[B] Scope of Service:
Vendor needs to provide application developer that will be responsible for the planning and coordination of all tasks and deliverables related to the agency office implementation of a new tax system. The Application Developer will also assist in further defining the functional and business requirements on the new system along with activities related to stakeholder management, vendor management, and reporting.
- The Trustee has decided to hire an AD to assure a more efficient transition. The AD will work with the Trustee’s Director of Technology & Systems and/or CAO to perform the following: 1) analyze business processes, 2) prepare and further define the functional and business requirements and 3) coordinate the implementation of a new tax collection system.
- The County wishes to engage in a contractual relationship with the best-qualified proposer selected through a competitive process that will work well with the County’s personnel in the performance of the Services in a manner that is cost-effective and practical of which price is but one of the selection criteria.
1. Clearly identify project stakeholders, managers and sponsors
2. Serve as a resource and participant needed to achieve the project goals.
3. Clearly understand the project scope and vision.
4. Document project scope, goals, and deliverables.
5. Effectively understand project expectations from team leader and stakeholders in a timely fashion.
6. Identify and resolve issues and conflicts in a professional manner.
7. Clearly understand the full-scale project plan.
8. Adhere to scheduled project timelines and milestones.
9. Track project milestones and deliverables.
10. Perform the duties of project development.
11. Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- BUSINESS PROCESS AND REQUIREMENTS ANALYSIS: -
12. Formulates logical statements of business problems and proposes technical and operational solutions complete with definitions, specifications, and diagrams to illustrate data flow, work flow, and process flow activities.
13. Manage, develop and provide business solutions to complete conversion of STAR & Tyler Systems.
14. Implement new integrations using SQL server databases and complete conversions.
15. Defines and develops SQL data databases used in conversion and migration activities that support the installation, implementation and maintenance of new Trustee accounts receivable software, as well as Trustee legacy applications.
16. Develops test cases and works with end users to ensure that all system, technical and functional requirements have been tested prior to production implementation.
17. Develops implementation communication and production change plans to ensure timely and accurate product delivery.
18. Develops the plans and procedures to transition applications from a project to a sustain mode smoothly and without disruption to the application users.
19. Conducts interviews with end users to document “pain” points and to recommend process improvements for increased quality and efficiency.
20. Maintains user and vendor relationships in a professional and respectful manner.
21. Provides analytical and supplemental application support to users, as needed, at local and branch locations (including end user training if necessary).
22. Monitors and reports production system incidents related to the Trustee Script logic Help Desk and the Shelby County Service Desk to ensure that issues are resolved in accordance with established service level agreements or other prescribed criteria.
23. Ensures all production changes are made in accordance with the Trustee change control policies, procedures, controls, as well as Payment Card Industry (PCI) standards.
24. Decomposes and analyses incidents to identify the root cause and implement controls to prevent or mitigate reoccurrence.
25. Fulfils development, testing, release, and user acceptance roles on projects managed within the office and create procedures for performance optimizations.
26. Analyses and documents current processes associated with existing Trustee applications such as the Trustee Accounts Receivable software, website and kiosks applications, collections software, etc.
27. analyses, documents, and schedules upgrades to software applications.
28. Performs other related duties as assigned or directed.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: July 21,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$